SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works very well. Does not display the frequency of the GPU and the RAM so 1 less star.
Everything is correct, and working perfectly.
I loved the product, it keeps what it promises. And although small, it shows everything I need to know.
Arrived in Novosibirsk in 2 weeks, at the link to the description I downloaded the program, connected, and everything works. The cable is long. The only thing, the store could complete this product with USB splitters to put one on the display and on the case from the metric, but this is not critical. Also, keep in mind that this display is not from a smartphone and you should not expect good viewing angles from it))) customization at the level. For your money, generally good.
The product arrived within the delivery time without defects and was well packed, without damage to the screen, and working normally. His program worked to customize the screen. So far no problem, I liked him.
Works great recommended buying it!
Very good, but unfortunately I can't get to the software without paying for it, I ask for a free software version.
Perfect for keeping an eye on the performance of my system.
The surprisingly good screen does what it is intended to do. It would be nice if the images in the built-in themes were editable, but if you are looking for a cheap, nice monitor screen for your PC, this is it.
I really liked my product by controlling the temperature of my PC as I wanted to note 1000 I recommend this product to everyone!!!
Shipping from the store was fast what always takes is our post office. Very good product and very easy to set up, your themes are very beautiful but everyone wants it their way, get to make my theme. A pity not to show fps but otherwise it is great and it got very good in my setup.
Worked perfectly. Easy to set up and use.
Works well on Linux with a bit of help from GitHub "turning-smart-screen-python". Sensors appear accurate as I fired up civ 6 which tends to be CPU intensive on my machine and all indicators were accurate.
A Great display. I missed more skins, but overall it's pretty cool.
Definitely a cool addition. Looks amazing. The software was a little tedious to set up but not too bad.
The product arrived well-packed, I plugged in the cable and the screen lit up without any bad pixels. However, I have not yet tested it by battling the program to call on the PC. Once the last remaining pieces arrive I will make a complete video and you can follow YT Dr. Go setups & Games. A lot of peripheral content and gamer setups. I recommend it.
Excellent store. He sent me the goods quickly. This temperature display is really very good and easy to set up. I am using it to monitor my AMD Ryzen 7 5800x and my AMD Radeon RX 6600. Everything is perfect, so far. I recommend this product and its store.
I took a replacement for the keyboard with the Logitech display. I would like more settings of parameters and themes. Weather will not be determined, FPS does not show.
Cool thing. In the complete set the screen, stand, cable, and such a paper instruction. Controlled via the application from the computer.