SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved too much, I'm surprised! Too satisfied, came very fast and well packed.
Shipping quickly received the goods well. The amount of light is higher than expected, so it is easy to use when shooting.
For robot mainstream. it is not good to walk
Very happy with this product, the light illuminates very well, it is not the best building material but its lighting is of quality, I already ordered one more for my work, it is true if I recommend it for the price it is great.
Excellent, I was very happy with my purchase, does not come tripod anymore this is not a problem, it is a great size and the lighting is very good!
Works perfectly! Highly recommended, the power is excellent, the light quality, very good, arrived very fast. Seller fulfills the promised, I recommend it!!
A very negative point is that it did not come with any battery and I found this very bad face because my intention is to use out of the socket. Even if I liked it more expensive I would have paid for the battery but I did not see anywhere saying that it was not coming I was a little sad but that's it! Material to be good.
Is a great cost benefit for those who are starting in the audiovisual or want to use it as a lighting for makeup and the like, but for those who will use it for photo and video, attention! It is a low cost product and without quality control, please note in the last photo that there are LEDs of varied coloring, mainly in the "cold" light there are some lede in greener shades, so do not expect a 100% faithful coloring, but it works. The battery coming together lasts about 1 hour, the charger coming is random, I bought 2 LEDs and one came USB and another with socket. I recommend buying it with battery and buying a separate tripod, you find a tripod much more affordable buying separately.
Has arrived! The product is amazing. Arrived very well packed. It took a while, But very satisfied. I still got a memory card.
Great quality, the plug and large cable. Arrived super fast. 10/10
My led is perfect, almost a headlight, I took the option of 600 without the batteries and without tripod, I already had the tripe here, and it works perfectly in the socket. Simply loved
Ameii, everything came right, I tested it and it worked perfectly
It reached ME very well to MXI just didn't notice and this entrance came to ME.
Excellent, loved and super recommend! Didn't come the tripod, but I already had at home
I threatened a lot, it illuminates super well, came all the accessories I ordered, great quality, good and resistant material, I really liked the light regulation of it. Perfect.
It came to Ukraine in 13 days, but I can't be an enemy Yakiste is unturned. Straight Straight-floodlight. I was as full as possible and with rosmir I guessed, because my brothers waggled. And to make it like that, for these things to go-I recommend the little change brothers and I don't regret
Product arrived fast, unfortunately in Brazil everything sucks to work, the post office here is good for nothing and the delay to deliver was absurd, as for the shopkeeper nothing to complain about, dispatched quickly and arrived very fast, congratulations!!!
People I loved the light that pity that does not come with tripod and nor with battery taking it off I loved the lights are very strong can buy that the product is good
Very bright. Fits comfortably in a bag, I used a ring before, but there is no glare on the glossy objects
Best purchase ever, photos for makeup no longer need a filter since I use the lamp.
Received compliant and the product fits well to the offered. I will buy again
Perfect lighting, really professional, the battery does not last long, but the use in the socket is perfect.
It is the second that I ask for I loved the material and the light is very good super I recommend it and we will ask for one more soon
It barely reached me and if I liked it. What I did not notice was that the tripie is very small I will take to buy a long hehe
Very good the product. Quality is good only a small problem. The part that blocks the light could be more resistant.
I loved it works very well I chose the little one but the big one claims to be more powerfulI hope it lasts a long time
Photos taken with the LED very perfect ccrtz I will buy again I regretted not having bought with the support more than that and wonderful buy without fear
Everything arrived right congratulations to the seller can buy without fear light and very strong
Very good panel (U800 with batteries) quality/price.
Does not light up strong enough. But it's a good light for productions in a not very big studio. It can do the thing. It is light and practical.
Very fast delivery. The lamp works really well. I recommend
It arrived quickly and with everything that includes in its description
It's good for your penny, it's good, in the kit there is a charge for a single battery, higher than the need to charge Jati eh, ale Tse is not a great glimpse. I'm giving a photo to the red tape without a file. Delivery was occupied by bila2x tizhniv,
Excellent material in relation to the price, the lighting is perfect, arrived faster than I expected 10/10, only if it was from Mexico you should buy the adapter for the cable, take advantage and buy for your photography or makeup studios
Good day. The deputy came to Ukraine in three days. Product I will describe the seller. Good spidnoshennya tsyna-yakiste. I recommend the store.
Excellent! Served a good purpose, has an intensity and color regulator. I loved
The construction of the product seems excellent to me for its price the fins are metal, the hooks that hold the fins are made of plastic and that is why they must be carefully opened, mine wine with defect does not work with the batteries I am making the claim for the change of the product or what should be changed, Only powered by cable buy the U800 Led model. I like the light and the tripod seems good to maintain the weight of the product. Arrived in estimated time and I think before actually. I hope the seller will read my feedback and write to me to solve the battery operation issue.