SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wheelbarrow as described. It looks strong. There are additional 3 rubber bands. The packaging is good, nothing is damaged. I did not communicate with the seller, I am happy with everything.
Arrived fast and in perfect condition. For the effect and for the price is great. But it leaves a lot to be desired with regard to quality. But for the price it is very good.
Delivered in 17 days, the trolley is packed in a shrimp bag, then in air polyethylene, light metal, pipe welding is artisanal and weak, need to be refined, the upper handle is extended and fixed, A set of 3 rubberized ropes for securing the cargo, in general and a normal cargo trolley of 10-15 kg (maximum), How it will serve (wheels, etc.) time will tell, but you should not build big illusions.
light, fold compactly, handle to be regulated (can be adjusted), there are 3 pieces of rubber bands. I recommend it.
Practical and good size. Perhaps a little weak the sheet that supports the axle of the wheels, you will have to be careful not to load it.
It is amazing for how cheap it is, I need to try it, I hope it holds it is for the beach fridge I will value again
Practical, comfortable, easy to carry, ideal for small daily transport, very manageable, ideal for home and car. Easily foldable and really takes up very little space. The mr octopus type Elastic tapes arrived with the cart, which is very practical for carrying all kinds of small packages. I liked it a lot, it looks resistant and it is exactly what I wanted. I did not contact the seller why it was not necessary but I recommend it for Price, item and fast delivery, I would buy it again.
Delivered quickly. Quite normal trolley, but hard enough wheels, which is not very convenient.
You can't stand the Vaga for a bike, and up to 15 kg is just fine. If you can see the tape of the wheel, you can see from the photo that is not important. The handle of the three is tight to walk.
Very good cart, so everything is fine, only this soldier like crooked, it does not affect him, it would only be a matter of aesthetics, I recommend that they have a quality auditor so that they send the item to the 100 without any defect, from there everything well, I recommend to the seller, it took 10 days to San Luis Potosí Mexico.
Small but very practical and it looks solid I think I can put water bags on bags of soil in short, quite a few heavy things to carry! For the price in promo. I got it for me it's a good deal, quick reception in private package but always packed in a bag with shrimp Kibbles quite dusty but for the price and the speed I am still delighted
I received it today, it looks a little strong, wine in perfect condition, correct delivery time
I don't know HTO scho writing there, ale me came normal (I was lucky). Imshok for crooked, ale Novy without smell. May, the welding is akuratna.
Looks strong and well finished
Arrived beaten by a part and crushed where it is grasped, the delivery was within the date indicated. It was all dusted as if it were used, if you have 3 ropes to secure the jug as shown in the photo, if you support a jug
Ok for the price but just gotta be careful to not overload it