SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order arrived today, everything is perfect. store recommended.
It arrived very well protected, ahead of time and works very well, highly recommended
Very good product exactly as the description, arrived in good condition, fast and without problems. They work very well, they have good brightness.
The light is wonderful, very colorful and amazing, is really what I want..
It was nicely packed and the delivery was fast! And as you can see they’re are super bright and I like the different colors mode! I recommend! Thanks to the seller!
It arrived much earlier than I expected, it comes as it is, the lights are strong, and it has several colors and several flashing to indicate, or only adornment and that the motorcycle is noticed in the dark.
The product is great, the rubber bides provided are not resistant to the sun, so large-area rubber bikes do very well. The final rendering is top to be better seen at night
Perfect highly recommended has more colors and several ways to put. (leave the small button pressed to turn on then see tapping to change the positions and press to turn off)
Very good, arrived in a good time and no defects, very well packed.
Excellent product! Very strong lights. Fast shipping and well packed. Recommended :)
They come out very good, I highly recommend the seller
They arrived faster than you expect, I have not tried them yet but I hope the water does not get them
Goods as described, works, we'll see how long this lamp will last, and how long it will work on a single charge. I conclude that not too long, but for the money there is nothing to complain about. Overall it's ok, I recommend it.
How it is described in the publication arrived complete and in good condition.
Very very small in fact. On the other hand nickel lighting. Several modes possible. The Velcro is very light, I think it will need to be strengthened.
Bought three pieces and one did not work the quality is not the best but for the price is fine
The product measures approximately 4 CM, the led lights illuminate very well, has 6 colors which are the following: -White -Blue -Red -Yellow -Sky Blue -Pink Just need to be approved when the battery lasts approximately and the charging time, but first printing very good product
I was surprised by what lights up for how small they are.
Quite normal flashlight for a bicycle, the quality of plastic and assembly is so-so, but it works :) the battery will probably be weak since the size of the flashlight is very small, respectively, and it will not fit more. There are just a lot of modes and I am glad that there is a memory of the last mode.
Shines If you turn off the light. Actually shines bright enough, but!!! I wanted to put it on a motorcycle so that it was more noticeable, and it was Maximum on the bike.