SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this thing. It’s compact and quiet and I really like that it’s rechargeable. Wish it came with a storage bag, but I can easily get one of those.
Item was packaged and ship well. The item arrived within seven days, which was upon the great time not sure if it worked but for the price if it works wireless standard, digital display tire compressor, a good price.
The air compressor came in the time frame quoted. It was due to arrive by June 14 and arrived on the 13th. While the box was a little distressed when it arrived the contents were protected and in good condition. It came fully charged and ready to use. I’m very satisfied with the purchase and the seller. I would recommend buying from them.
Bigger than I thought, although there are some uncomfortable points, there is no problem with the basic operation of the terminal I think you need to purchase additional parts because the nozzle is only for the press.
Pros: This little gadget is pretty satisfying. Shipped quick, arrived within few days. It does what it claims to do. 0 to 20 PSI wheelbarrow wheel within about 5 minutes. I liked the digital pressure reading and indicating an accurate status. Extra bonus for the flashing led light for emergencies. Simple to use. Small and portable. Cons: A video demonstrating the noise this thing makes while working was not able to upload. The noise is apparent but not too bad. Battery life is not as great as claimed. Attempting to fill a truck tire requiring 75 PSI was a no brainier... the battery would die before completion and I had no patience to wait and find out. Overall: Nice gadget to have for emergencies.
A Great car compressor. fast delivery.
Fast delivery 12 days , well packed I still have the tests
I have already tested it in my vehicle and it worked wonderfully the product is of good quality and the delivery was satisfactory
Item received on time. Quality looks good. Feels solid and heavy in hand. Tried with a bicycle tire, took just 5 seconds to fill it up. Haven't tested with a car tire yet. Produce bit of noise when functioning
wow! this electric pump is a fantastic value. it works as advertised and it arrived very quickly. I highly recommend it and the seller.
I have pump up a couple of bike tires. For a pump I bought as an emergency pump for my motorcycle it works fine. This is a very cheep pump so I plan on minimizing use so I will have it when I need it.
Delivery 10 days! shaking and shaking everything. do not pump up correctly...
A Good quality product. Quickly filled the bicycle tire. 45 psi in seconds. Units of measurement in psi and bar.
Item packaged well and works as described. One full charge will only be good for one car tire and possible half of another one if completely deflated. CAUTION the top connection of hose gets extremely HOT!
The box arrived crushed and open but nothing is missing and it works properly. When he turned it on, he appeared with a full battery but when he started the inflation of a bike wheel he lowered a line. Then I inflated the other wheel and five balls and it has not gone down any more. It took about 20 seconds on the wheel and was totally deflated
A Good tire inflator, works well.
Arrived within the established deadline, working perfectly and beautiful, thread is very thick that gives a certain security
Quick delivery in one week! Looks good, no try yet.
Received the product earlier than expected shipping, the box was damaged but the product itself seems to be working fine.
Very fast delivery. Thank you packed well. I recommend the seller. I have not tried yet. I will write later.