SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Upgrade to R4 Original (2GB) → 32GB to get comfortable. It is a wood kernel, so convenience is also good.
Plays amazing
Arrived everything ok.
works great. used 32gb sdhc, loaded wood kernel
The r4 works perfectly, but the USB was in bad condition.
Excellent attention arrived in a very short time
I still don't use it, I hope it's good
As described. I downloaded the software from the site listed on the box and copied it to my micro SD card and I was up and running in minutes.
Arrived well, nothing mistreated and with what it describes, I have not been able to use it since my nintendo 3DS does not recognize it but that is already a fault (knowledge)
I haven't confirmed the operation yet, but the appearance seems to be a problem.
Apparently it has great quality. The seller sent it Very Fast and Very well packed. I'll do some more tests and come back to tell you more about the product.
Working perfectly on my D fat, tested and approved. I went on the site and got the necessary files. I also tested it on DS Lite and it was great.
All received, fast delivery, works as it should. It remains a little to deal with the firmware, but everything is OK
The flashcart works great. However the package was not packed then somehow put into the packing material but the item and it's contents were obviously there, and I found it kind of funny so I ended up packing it up and opening it as a joke. The item works very well, and I haven't had any issues with it. I'm happy for the speedy shipping and I hope to do business again as it really made my day! Thank you!!!
Everything is in perfect condition, they delivered it in a timely manner. Everything is exactly what they describe
Excellent arrived on time and in good condition
A good flashcard!
Good product. I followed the instructions on the page written on the card and everything works well. Even that I have noticed that in some games he does not have the best performance, but what I play for I do well
Excellent product works well...
Comes with pen drive but no SD card, so arrange one before you buy, other than the product is perfect
Ace3DS+ Clone.
The flashcard comes without SD card, I haven't been able to test it yet
My order arrived 5 days before the delivery date, arrived in perfect condition, recommended