Smooth tracking surface allows easy use of your mouse, Anti-slip rubber back, close to the desk. It can be rolling up, to pack into the bag, be convenient to carry anywhere!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods went for exactly 15 days. The quality is good, ordered 2mm thick, but it's such a feeling that it's much thicker, which pleases. The picture is clear, but I thought it would be brighter, Took to work in the office, the mouse I have is very heavy, but on this carpet slips chic.
Very good quality. The store sent the order promptly, everything is very well packed. The rug of its money is worth exactly!
Excellent mat, the mouse flies perfectly, the mat on the table does not slip, the quality of the print is perfect (more colorful than in the photo in the description of the goods)
Everything corresponds to the description, Mat norms.
The rug came in 3 weeks. everything is fine, there are small warmers in the picture, but uncritical. I wanted a large carpet on the table, but not with any prints of games, anime, etc.(purchase is satisfied in general)
Cool carpet loved it!
Feeling of the mat control, not speed.
Everything is fine, the print is beautiful, No smell, the back is rubberized
Excellent carpet, Chic in colors, softness, and dimensions. Very happy.
It's kind of soft. To the touch nice. The Sizer was small. Came fast enough.