SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Yellow color is duller in person but is still nice
Everything correct and according to what was anincised. Satisfied
Calendar is nice. Color isn’t the same as listed but it still is made in the same style. Got damaged in the mail. It didn’t arrive in a box or anything so it got bent a little.
Very good product and the store delivered it fast. thank you.
exactly as shown in the picture
I love it is beautiful
Saur cute kinda came undone but just put it back together ↕️
I love the calendar. Although in the months July comes before June.... but that is not a real problem, just funny!
It's a little more defense color than the picture. The bright green is a little turbid Kaki. It is a little smaller than you think, and you have to hand it over manually, but it is great satisfaction for the price :)
Very cool calendar!!!
The quality is not the best but it is beautiful and functional
very very very nice. Looks cool in my living room!
Nice, fits the description. Plastics are not great, but at that price it is worth it
Very good quality, exceeds expectations
Beautiful quality!! Many thanks
Exactly as the photos show
Arrived very fast, good quality
The size is small. The finish is smooth and good. It's pretty because it's a bit of light, and the date and number printing are clean and clear. There is no big presence, but it is good to put it on a bad space. Recommend
Nice decorative piece for the home
Perfect calendar!!!
It is very very beautiful, it feels good quality, it arrived a little grated and I did not like that, but I still recommend it
Everything OK instead of delivery time
I can't say the finish is very good, but it's cute and pretty. The delivery is fast! At this price, it seems to be worth buying once. Maybe…? It's good because the delivery is fast!
Perfect, better than description
I really like its design. Arrived on time and is beautiful
Súper quality calendar, recommended...
It arrived super fast and looks good!
This is good. It's fun to turn the calendar every morning. The delivery is very fast.