SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Make sure you remove the protective sticker on both sides, super clean, and much better quality than I thought
It's been shipped well and can be assembled simply.
Okay, two keyboards on it. No problem.
It is very large and good size, it looks resistant, it has 5 screws in case one is lost, I think it is very good
Sturdy and good
This thing is awesome, this is the second stand i've ordered and can hold all of my keyboards. Each came with protective film and can be assembled in about 5 seconds. Fantastic deal and a fantastic product
Love it, thank you store.
It's reasonably sturdy, easy to put together, looks good, and holds heavy keyboards.
Construction is strong, heavy metal jumpers, like screws. Looks quite worthy, for this money for sure. Of the minuses-two mechanical keyboards of even a medium size will lie loosely (without space between them), which for me, subjectively, is minus.
Arrived in two weeks and it is as shown in the images. Good packaging, and the product arrived in perfect condition. Super recommended!
I am writing well because it is so lonely! This is my third purchase.
Exactly as described, holds my keyboard perfectly.
The delivery will be delivered quickly and will be delivered stable without any breakage of the product. Inside, it consists of acrylic and connecting rod screw, which can be easily assembled even for beginners. The board can also be attached
It's pretty sturdy than you think, there is no device to protect the keyboard on the acrylic part. You need to find a way to protect your keyboard through separate taping tasks. Except for that part, the cost is good.
I bought a keyboard with an overseas direct, so I needed to organize it. I did. It's cheaper than a single purchase with a typical discount on the Coin, so I'll buy it again next time the keyboard builds up.
It's easy to make. Just let the keyboard shine. I bought it for a good price. Thank you. It's also easy to make. I like the keyboard, so I'm trying to buy another one to clean up the keyboard here and there. All right.
Very good, I was surprised by the material that is of great quality
Vinyl is stuck well, so use it opaque and think to remove it. It's neat.
small and pratical. glossy finish, elegant design. a good item for any desk.
Exactly as in the ad, the acrylic pieces are thicker than I expected, from the images they look thin but they are not, they come with a protective film and everything fits perfectly. I recommend the product.
As described, came well protected looks just like the photo
It came very fast, easy to mount and it’s exactly as described
All right! The reconstruction Mande is also good. No Gis 1, strong and satisfying.
The whole thing is great. The only blemish is that it's hard to take off the Arc vinyl. XD
Easy to put together, very study does not wobble
Excellent Product thank you seller
Easy to build, more stable than I expected. Worth to buy it.
All right! I 've come clean. Sturdy and well-placed ^ ^ ~
Top quality stand!!!
Well received. I'll use it well!
Good stand would recommend buying it
It's very good. It's sturdy and neat.
I like it. thank you!
It's usable. but it delivered quite late.
There are four keyboards, so when you use one, the other three are in order like that!! I bought it well at low cost. It's durable and it's very sturdy and I like it for one extra
Fast delivery and easy to assemble, quality good for price
Holds 3 heavy aluminium keyboards! Easy to set up.