SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this guy. he’s very cute, I clipped him on my bag and he’s soft and squishy. makes a weird noise but I like that.
As in the image, it has Sounds and the material is very good. Recommended
Daughter wanted this for her bookbag
Arrived earlier than I expected, good quality and communication with the delivery man, bring a sound box inside, very nice
For the price the quality surprised me quite, arrived much faster than expected and in good condition
very very cute!
It was a gift for my little nephew, they were very excited because he likes those sounds of loud kittens, good quality
Excellent stuffed animal. It has several sounds and the same printing quality is good. Recommended to the 100%
Excellent Product very fast delivery
Very good product, although it looks a little strange its face Hajaj, but there in more it is a very good product, hopefully the songs will last longer
It's very cute and I didn't know the sound changes, it has 4 voice lines
Excellent product and with sounds, well packaged
Great product comes as the photo. It even makes noise when it presses. and arrived 1 week ahead of schedule!
Very cute was completely worth the full
My daughter likes it a lot I'll order another one for my other daughter
I really liked it has 3 different sounds that of happy happy one crying and the other singing I would buy it back
Perfectly came to the person who I sent it too!
Very cute kitten and it's musical
wow it has so many lines
Very good product, My son loved it.
Very cute cat banana!!!
This stuffed animal keychain is so cute!!!! its adorable. exceeded expectations. love the sounds it makes
I find it very cool, crying cat
Good quality, sounds pretty good
Excellent quality doll and very funny...
Excellent product has sound and everything
It is super cute and the sounds very funny is wonderful this banana cat I would buy it again
It arrived in perfect condition, it sounds and it is quite large :)
Cute cat keychain
The best purchase I have been able to do, it has 4 Style of sounds but it is very cute, it can be hung in your backpack I always carry it when I go out
Very adorable and good quality, the fabric feels very soft to the touch. An excellent gift, very novel.
It is a very funny article, it arrived in two weeks and I did not expect much, and when I had it in my hands I realized that when I pressed it I made sounds of memes and I liked it more!
so cute , fast delivery :)
I loved it, thank you store!!!
Excellent product, has four different sounds, I highly recommend the seller
Very nice, apachurrable can take out the key chain and make sounds
Awesome product will buy more in the future as a gift...
I did not realize it made sound until a week or two later. 10/10. amazing.