SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived quickly. Perfect for Renault Kwid!! Highly recommended, fits very well
Perfect, I bought another one that was terrible, this one is great
Not very strong spokes. Does his job.
A little small but very convenient
Everything OK can buy
Large size fits mazda 3. Not perfect, flimsy frame but overal very good after few tries. Check windshield size before buy.
Super recommended thank you store.
Very good product, deliver to me ahead of schedule.
The product is unbeatable and looks good warm and the very good price does not take long to come please continue like this
High-level car curtain Easy to use. Makes shading shading Folding and easily Award Suitable for Rab 4 in Jake
It's hard to fix if there's no place to hang the handle.
It is large but does not totally cover the edges of my windshield. It is a little challenging to open and close. The opening for the rearview mirror is useful!
Hdb ordered one for my friend, these solar screens are super convenient, even in rain no problem. Easy to apply and easy to clean up as a small pack.
I think it's something small but good
Come in 7 days, great sun shadow
Efficient and simple to implement for my C4 sedan
Ideal for peugeot 3008.
Fulfills the function committed. It grazes my dashboard when installing. When closing the umbrella, it is difficult to accommodate it so that it takes up little space.
Work’s great thank you!
This is what it looks like. Then, if you put out the Koyu system once No more storage. Unforced storage will break the delicate bones Once you put it out, with the attached magic tape It's better to just hold on.