SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mygadgetonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mygadgetonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Semi flexible. Light wind proof. Need to fold to packed. This is not the twist and fold version into a compact circular position.
I bought 3 pieces for my own drones so as not to mow lawn at take-off and landing!
Good price, good quality, arrived within the estimated delivery time. I recommend it for small and medium drones
Arrived right, it just got a little dumpled, it has left open to see if it matches
I wish it was a bit thicker but as I didn’t ask before ordering and it has a fair price, all good.
Very good. Good material. Perfect to put on top of a cork iron. Very soft landing without suffering the Drone✌️
Fast delivery, recommend
Simple materials, no more is needed. I would have liked light polyester.
Exactly as described in the ad, for me it's perfect...
A good landing pad!!!
Very simple, mat for decoration! Very fragile fabric, but it is dissane with what it costs
This orange landing pad is of appropriate material for takeoff. Keep in mind it will not fit in your standards drone bag.
Good Goods, the same material, mitsny, Kolori yaskrawi, easy to put up, for the vikorstannya in the first place
Package is same as the description. Arrived sooner than expected. Thanks.
The quality is at most OK, material seems to be disposable after a few uses, not having or supports to hold it to the ground.
It arrived earlier than expected, and at the door of my house, they contacted me for the delivery of the product this better than expected... Very good
Arrived on time, there are no complaints about the product! Thanks seller
Product conforming to the described quality price ratio very convenient professional seller highly recommended
Thanks to the seller it is good and it is more than I thought it is even big that in the photo you look smaller and it is the opposite
Landing pad fabric... Heavy enough... Big enough... All in all satisfied... I don't go over